Tax Refund Process

H&R Block has been looking after the taxpayers of Australia for over 50 years. We know the tax refund process can be a stressful and time consuming process. We're here, with our industry leading expertise, tools and processes, to take as much of this burden away as possible.

We prepare around 750,000 tax returns each year in Australia and can guide you through the experience step by step to make sure you get the maximum tax refund with minimum hassle.

Typically, our clients progress through the following tax refund steps:

Locate your nearest office and book an appointment. Call 13 23 25 or use our office locator and book an appointment online.

Meet with a Tax Consultant to calculate your income, tax deductions and rebate. Use our checklist to determine which documents to bring to your 45-60 minute appointment.

Tax Return completed and reviewed

Your tax consultant will discuss your calculated tax refund estimate and ask you to check your tax return.

H&R Block payment options discussed

Once you're happy, you can pay for your tax preparation straight away or, for added convenience, choose to have the fee deducted from your tax refund and the remainder deposited directly into your bank account. Remember that our highly competitive fee includes year round support and is fully tax deductible

We double check and then lodge your tax return with the ATO

Your tax return is double checked by a Registered Tax Agent for tax law compliance and 100% accuracy and then submitted to the ATO.

ATO sends you a Notice of Assessment and pays your tax refund

You typically receive this within 2-3 weeks if there are no issues identified with the return, but it can take up to 30 days depending on ATO processing times. You will receive your refund via direct deposit.

H&R Block will help you respond to any ATO enquiries

Our service doesn't end with the preparation of your tax return. Should you be audited, we'll help you respond to all ATO enquiries.

At every step of the process, you'll have access to your Tax Consultant at the office or via phone and email to answer questions and keep you updated on your tax return's status. Further, you'll be covered by the H&R Block Guarantee and H&R Block Advantage.

If this tax refund process sounds like something you'd like to explore further, please call 13 23 25 or use our office locator and book an appointment online.

Calculate your tax refund

Calculate the tax refund you  could receive after tax deductions with H&R Block's easy-to-use, accurate income Tax Calculator. Calculate your tax here.